At Helprlink ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered matching platform that connects domestic helpers and employers.
We collect information that you provide directly to us, including:
We automatically collect certain information about your device and how you interact with our platform:
To provide our AI-powered matching services, we collect and analyze:
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
When you create a profile as a helper or employer, certain information will be visible to matched users to facilitate connections.
We work with third-party service providers who assist us in operating our platform, processing payments, hosting services, and analytics.
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights and safety.
In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement industry-standard security measures to protect your personal information, including:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have the following rights regarding your personal information:
To exercise these rights, please contact us using the information provided at the end of this policy.
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookies through your browser settings, but disabling them may affect functionality.
Types of cookies we use:
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: yannie@helprlink.com
What's App: +65 80139339
Your Privacy Matters: We are committed to maintaining the trust and confidence of our users. If you have any concerns about how we handle your personal information, please don't hesitate to reach out to us.